FAQ - Shipping

Cont. US 

Orders Under $200 are $12

Orders Over $200 are Free

Hawaii & Alaska

Orders Under $200 are $30 

Orders Over $200 are $15 

Canada

Flat Shipping of $35

International

Flat Shipping of $130*

*Due to current shipping trends, some countries cost as much as $130, while others cost around $90.  I am unable to track how much each country charges, so I charge the $130 up-front, but if your country is cheaper I refund the excess money when I generate your label!  You will just have to trust me that I do this.

Military Addresses

They are shipped USPS and are charged the same as Continental US Orders.  

Shipping FAQ:

When will my ukulele ship?

I pride myself in getting your ukulele to you quickly.  At busy times it may take up to 3 business days, but never more than that (unless noted on my home-page).  You will not need to pay more for expedited service. Any orders on Friday are shipped Monday.  I operate with an weekly order cap.  If I get too busy to ship your ukulele in a timely manner, I disable my checkout until I can catch up.

Things that will delay shipping:  Vacation (will be noted on home page), Ukulele Events (will be noted on home page), Dangerous Weather (rare), Illness (if it keeps me from working, but I am a tough cookie).

How do you ship?

99% of the time I use UPS unless you provide a PO Box or USPS is significantly cheaper.  

Will my ukulele be safe being shipped without a case?

I pack my ukuleles very well.  If on the rare occasion an ukulele is damaged in shipping, I provide a full replacement to you ASAP. You are not liable for any shipping damages.  But if you want a gigbag or case, I suggest your order it with the ukulele because it will save you the extra shipping fees.

How do you do a full set-up and still manage to ship so quickly?

Every ukulele I have on my site is in-stock.  The uke you see, is the uke you get! I do not advertise any ukuleles I do not have in stock.  That would mean I would have to order your ukulele from the manufacturer before shipping to you. I also will work late, or adjust my time accordingly in order to fulfill my quick shipping promise.  My set-up and quick turn-around are two things that set me apart from other dealers, so I am committed to providing that service to you!  If I am out of town or if I can't get your order out when I expect I will note it on my homepage and contact customers.

 

Because filling orders is always my priority, I sometimes can get behind on messages and e-mails, but rest assured, as soon as your order is finalized, your ukulele is getting to you quick!